Slow or unclear answers
Shopper has a question. No reply for hours or a vague FAQ. They leave. Cart abandoned, sale lost.
Retail AI
Why shoppers abandon when answers are slow
No pre-purchase guidance
Size, fit, comparison ? shoppers need help before they buy. Without it, they hesitate or go elsewhere.
Order and delivery chaos
Where is my order? When does it arrive? Your team drowns in status requests. Shoppers get frustrated.
Returns and refunds overwhelm
Return policy, how to start, when refund arrives ??? same questions every day. Manual replies eat time and scale poorly.
What ecommerce AI handles — and how it scales
Ecommerce AI
What ecommerce AI does
Ecommerce AI automates without losing the human touch ??? support stays consistent, even at scale. The AI automates product questions, order status, delivery tracking, and return guidance. Complex or sensitive cases hand off to you with full context.
Ai Chatbot For Ecommerce
AI chatbot for ecommerce
The AI chatbot for ecommerce answers product questions, tracks orders, and guides returns. Retail AI helps shoppers find the right product. It suggests alternatives, compares options, and nudges toward add-ons.
Ai Product Recommendation
AI product recommendation
Product recommendation flow
AI product recommendation uses catalog and behavior. Shoppers get relevant suggestions ??? size, color, or similar items.
Order-status support
Where is my order? When does it ship? The AI chatbot for ecommerce answers from your system. No manual lookup.
Return guidance
How to start a return, when refund arrives ??? the ecommerce AI chatbot explains your policy. Complex cases route to you.
Where ecommerce chatbot helps
Catalog, checkout, and post-purchase. The ecommerce AI chatbot answers product questions, tracks orders, and guides returns. You focus on exceptions.
Ecommerce Ai Chatbot
Ecommerce AI chatbot
The ecommerce AI chatbot answers product questions, tracks orders, and guides returns. Catalog, checkout, and post-purchase. You focus on exceptions.
Metrics and quality control
Assisted conversion
Share of shoppers who converted after chat or product recommendation. Track how AI helps close.
Order-support resolution
How many order and delivery questions the AI resolves without human handoff.
Repeat-order signals
Shoppers who return after a good support experience. Track retention and loyalty.
Unresolved reasons
What still fails and why ??? so you can improve catalog, scripts, and escalation every week.
Pricing Plans
Free your day from repetitive customer routine.
Starter
For solo teams launching live chat and basic automation
$26
/mo
1,000 credits / month
One pool. Spend it on any mix of:
- 100 AI text conversations
- or 1,000 button bot conversations
- or 10 voice conversations
Extra credits — $0.026 each
- ✓Single user
- ✓Live chat and lead system
- ✓Basic analytics
- ✓Multilingual support
MOST POPULAR
Growth
To scale support and improve customer satisfaction
$75
/mo
3,000 credits / month
One pool. Spend it on any mix of:
- 300 AI text conversations
- or 3,000 button bot conversations
- or 30 voice conversations
Extra credits — $0.025 each
All from Starter, plus:
- ✓Up to 3 users
- ✓Advanced analytics
- ✓Permissions
- ✓Auto-reply
- ✓Automatic chat assignment
Plus
Higher limits, additional integrations and advanced options
From $630
/mo
From 10,000 credits / month
One pool. Spend it on any mix of:
- 1,000 AI text conversations
- or 10,000 button bot conversations
- or 100 voice conversations
Extra credits — $0.021 each · custom volume available
All from Growth, plus:
- ✓From 10,000 conversations
- ✓Dedicated success manager
- ✓Custom scenario count for visitors
- ✓Custom branding
- ✓Multiple projects
- ✓Departments
Premium
Managed service with implementation and continuous AI support
From $2,200
/mo
From 100,000 credits / month
One pool. Spend it on any mix of:
- 10,000 AI text conversations
- or 100,000 button bot conversations
- or 1,000 voice conversations
Extra credits — $0.020 each · custom volume available
All from Plus, plus:
- ✓From 100,000 conversations
- ✓AI agent as managed service
- ✓50% resolution commitment via AI
- ✓Billing by resolution
- ✓Premium support
- ✓Analysis and monitoring
How credits work
Every plan gives you one monthly pool of credits, and each bot reply draws from that same pool: an AI text conversation costs 10 credits, a button bot conversation 1 credit, a voice conversation 100 credits, and 1,000 embeddings 1 credit. The numbers in each plan are alternatives, not extras — 1,000 credits is 100 AI conversations or 1,000 button conversations or 10 voice conversations, in any combination. When the pool runs out, extra credits are billed at your plan's credit price.
Frequently asked questions
About catalog sync, return-policy handling, and escalation logic.
How much effort does catalog sync take?
You connect your catalog or feed. The AI uses it for product recommendations and answers. Updates sync when your catalog changes.
How does it handle return policy?
You define your return policy in the knowledge base. The ecommerce AI chatbot explains it and guides the process. Exceptions route to you.
When does escalation to a human happen?
You set the rules. Complex refunds, damaged goods, or disputes ??? the agent hands off with full context. You decide what stays human-led.
How fast can you launch?
Setup from 10 minutes. Connect your catalog, add the widget, and define escalation rules. 30-day free trial, no credit card.
Can it track order status?
Yes. When connected to your order system, the AI answers where is my order, when it ships, and delivery status. No manual lookup.
Ready to smooth your purchase journey?
Set up in 10 minutes · 30-day free trial · No credit card
Start Nowor explore