Phone rings mid-job
You're in a panel, running wire, or doing an inspection. The phone rings. You can't answer. By the time you're free, they've called another electrician.
Electrician Answering Service
Why electricians lose jobs while they're busy
Same intake questions every call
Fault type, panel access, risk level, address – collected manually each time. One missed detail – no breaker info, wrong access – and the job stalls or needs a second trip.
Booked a slot – then no-show
They agreed on a time. No reminder sent. They forgot. You block the slot, drive out – no one home. Fuel wasted, morning gone, and they'll call another electrician next time.
Safety-risk call – no reply for hours
Sparking outlet, burning smell, power out. They called. You're on another job. No response until evening. By then they've found an emergency electrician. That job was yours.
What a busy day looks like
You're mid-job in a panel. Three missed calls. By the time you step back, the assistant has already replied to all three – collected fault type, address, and risk level. One is a sparking outlet, flagged urgent. That one gets a callback arranged within the hour.
The rewiring visit is booked for Thursday. Confirmation out. Reminder the morning of – they're home when you arrive. The inspection request got the right intake: property type, access, and what they need checked. Fewer calls to return manually, fewer jobs lost to voicemail.
Safety-risk or planned work – every missed call gets handled the same way: fast WhatsApp reply, right questions, no dead air. Anyone who doesn't book gets a follow-up nudge before they call the next electrician in search results.
Electrician Virtual Receptionist
How it works for your electrical business
Missed call or new WhatsApp message
The assistant replies within seconds – while you're in a panel or on-site. Caller gets a response, not silence.
Triage: safety risk or planned work?
Sparking, burning smell, power out, rewiring, panel upgrade, inspection – the assistant collects fault type, address, risk level, and access. Safety-critical flagged separately. Out-of-area politely declined.
Slot confirmed or callback arranged
Planned work: customer picks a slot, confirmation goes out, reminder fires before the visit. Safety-risk: callback window confirmed, no one left waiting in silence.
Full intake handed to you
Contact, fault type, address, risk level, access – ready when you step back. Safety-risk flagged separately so you see them first.
Keep jobs on track – and customers coming back
Scheduled jobs need reminders. Quote requests become repeat work – if you follow up.
Pre-visit reminders
Nudge the morning of – no manual chase, fewer no-shows.
Post-job follow-up
Job done. A short message goes out – need panel inspection next year, or more outlets added? That's how one-time quotes become repeat customers.
Returning customer flow
Known contacts skip full intake – straight to scheduling, no duplicate questions.
Follow-up for non-bookers
Inquiry came in, no slot picked. A nudge goes out – while they're still deciding, not a week later.
Metrics that matter for an electrician
Track whether calls are answered, safety-risk gets same-day responses, and scheduled jobs aren't ghosted.
Time to first reply
How fast a new call or message gets a response. Customers expect a quick reply – silence means they call another electrician.
Intake completeness
Share of jobs arriving with fault type, address, risk level, and access. Fewer surprises when you show up – accurate quotes, no wasted pre-visit trips.
Scheduled job completion rate
Share of booked non-emergency visits that went ahead – no wasted drives. Track whether reminders cut no-shows on inspections and rewiring appointments.
Safety-risk response time
How fast a missed safety-risk call gets a WhatsApp reply. Sparking, burning smell, power out – people don't wait. No response in minutes means they've already called the next electrician.
Pricing Plans
Free your day from repetitive customer routine.
Starter
For solo teams launching live chat and basic automation
$26
/mo
1,000 credits / month
One pool. Spend it on any mix of:
- 100 AI text conversations
- or 1,000 button bot conversations
- or 10 voice conversations
Extra credits — $0.026 each
- ✓Single user
- ✓Live chat and lead system
- ✓Basic analytics
- ✓Multilingual support
MOST POPULAR
Growth
To scale support and improve customer satisfaction
$75
/mo
3,000 credits / month
One pool. Spend it on any mix of:
- 300 AI text conversations
- or 3,000 button bot conversations
- or 30 voice conversations
Extra credits — $0.025 each
All from Starter, plus:
- ✓Up to 3 users
- ✓Advanced analytics
- ✓Permissions
- ✓Auto-reply
- ✓Automatic chat assignment
Plus
Higher limits, additional integrations and advanced options
From $630
/mo
From 10,000 credits / month
One pool. Spend it on any mix of:
- 1,000 AI text conversations
- or 10,000 button bot conversations
- or 100 voice conversations
Extra credits — $0.021 each · custom volume available
All from Growth, plus:
- ✓From 10,000 conversations
- ✓Dedicated success manager
- ✓Custom scenario count for visitors
- ✓Custom branding
- ✓Multiple projects
- ✓Departments
Premium
Managed service with implementation and continuous AI support
From $2,200
/mo
From 100,000 credits / month
One pool. Spend it on any mix of:
- 10,000 AI text conversations
- or 100,000 button bot conversations
- or 1,000 voice conversations
Extra credits — $0.020 each · custom volume available
All from Plus, plus:
- ✓From 100,000 conversations
- ✓AI agent as managed service
- ✓50% resolution commitment via AI
- ✓Billing by resolution
- ✓Premium support
- ✓Analysis and monitoring
How credits work
Every plan gives you one monthly pool of credits, and each bot reply draws from that same pool: an AI text conversation costs 10 credits, a button bot conversation 1 credit, a voice conversation 100 credits, and 1,000 embeddings 1 credit. The numbers in each plan are alternatives, not extras — 1,000 credits is 100 AI conversations or 1,000 button conversations or 10 voice conversations, in any combination. When the pool runs out, extra credits are billed at your plan's credit price.
Frequently asked questions
About safety-risk triage, inspections, and service coverage.
What job types can it handle – rewiring, panel upgrade, fault-finding?
You define your services – rewiring, panel upgrade, fault-finding, inspection, outlet installation, lighting circuits, etc. The assistant collects the right intake and matches it to your expertise. Out-of-scope or unusual requests are flagged for manual review.
Can it prioritize safety-risk calls?
Yes. When a customer says sparking, burning smell, power out, or no lights, the assistant flags it as urgent. You see safety-risk requests first and can offer same-day slots before they call someone else.
Does it work for both safety-risk and planned work?
Yes. For safety-risk – sparking, burning smell, power out – the assistant collects address and situation right away and flags the request as urgent. For planned work – rewiring, panel upgrade, inspection – it books a slot, sends confirmation, and fires a reminder before the appointment.
Can it filter by service area?
Yes. You define your service zones. The assistant collects address and politely declines out-of-area requests – no wasted drive, no awkward callbacks.
What if the customer stops replying mid-intake?
The assistant sends a follow-up, then closes the flow if there's still no reply. The slot stays open. You can see the incomplete intake and decide whether to reach out manually.
Ready to stop missing urgent calls while you're on the job?
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