Missed calls while on a repair
You're elbows-deep in a dryer or testing a compressor. The phone rings. You can't pick up. The client calls the next tech in the list. Job gone.
Appliance Repair Answering Service
Why appliance repair teams lose good jobs
Same intake questions every time
Appliance type, model, issue, address – you collect it manually every call. Miss the model number and you show up without the right parts.
You showed up with parts – nobody home
No confirmation, no reminder, no booked slot. You load the van with parts and drive across town. Nobody answers. That's two hours and a service call gone.
Every job looks the same without triage
A no-cool fridge and a routine dryer service land in the same inbox. Without urgency flags, you either rush to the wrong job or leave spoiled food waiting.
What changes when you use it
A missed call or new WhatsApp message triggers an automatic reply on your behalf. The assistant greets the client, identifies the appliance and issue type, checks your service area, and collects model number plus a photo of the problem.
By the time you look at your phone, you have the address, appliance type, model, issue description, urgency flag, and photo attached. No back-and-forth, no missing details – you know if you need to bring parts before you leave.
You confirm the slot, the client gets a reminder. Whether you work solo or run a crew, every new request goes from unknown contact to a qualified repair job – intake collected, slot offered – before you need to step in.
How it works for your appliance repair business
Missed call or new WhatsApp message
The assistant detects the trigger and replies on your behalf within seconds. New contact gets an immediate message – not silence.
Collect appliance details and photo
Appliance type, model, issue description, address, urgency – and a photo of the appliance or error code. Clean intake every time, nothing missing.
Slot confirmation and reminder
Client receives available time slots. Once they pick – confirmation is sent automatically and the job is locked. Reminder goes out before the visit.
Qualified repair card handed to you
You get a complete job record: contact, address, appliance type, model, issue, urgency, and photo. Unusual or out-of-scope requests are flagged for your review.
Metrics and quality control
Missed call reply time
How fast a new contact gets a first reply after a missed call or WhatsApp message.
Intake completeness
Share of repair requests arriving with appliance type, model, issue, address, and photo attached.
Drop-off reasons
Where requests stop – out-of-area, unsupported appliance, no reply – so you can improve routing and coverage.
New contact to confirmed job
How many unknown numbers convert to a confirmed, slotted repair without manual follow-up.
Pricing Plans
Free your day from repetitive customer routine.
Starter
For solo teams launching live chat and basic automation
$26
/mo
1,000 credits / month
One pool. Spend it on any mix of:
- 100 AI text conversations
- or 1,000 button bot conversations
- or 10 voice conversations
Extra credits — $0.026 each
- ✓Single user
- ✓Live chat and lead system
- ✓Basic analytics
- ✓Multilingual support
MOST POPULAR
Growth
To scale support and improve customer satisfaction
$75
/mo
3,000 credits / month
One pool. Spend it on any mix of:
- 300 AI text conversations
- or 3,000 button bot conversations
- or 30 voice conversations
Extra credits — $0.025 each
All from Starter, plus:
- ✓Up to 3 users
- ✓Advanced analytics
- ✓Permissions
- ✓Auto-reply
- ✓Automatic chat assignment
Plus
Higher limits, additional integrations and advanced options
From $630
/mo
From 10,000 credits / month
One pool. Spend it on any mix of:
- 1,000 AI text conversations
- or 10,000 button bot conversations
- or 100 voice conversations
Extra credits — $0.021 each · custom volume available
All from Growth, plus:
- ✓From 10,000 conversations
- ✓Dedicated success manager
- ✓Custom scenario count for visitors
- ✓Custom branding
- ✓Multiple projects
- ✓Departments
Premium
Managed service with implementation and continuous AI support
From $2,200
/mo
From 100,000 credits / month
One pool. Spend it on any mix of:
- 10,000 AI text conversations
- or 100,000 button bot conversations
- or 1,000 voice conversations
Extra credits — $0.020 each · custom volume available
All from Plus, plus:
- ✓From 100,000 conversations
- ✓AI agent as managed service
- ✓50% resolution commitment via AI
- ✓Billing by resolution
- ✓Premium support
- ✓Analysis and monitoring
How credits work
Every plan gives you one monthly pool of credits, and each bot reply draws from that same pool: an AI text conversation costs 10 credits, a button bot conversation 1 credit, a voice conversation 100 credits, and 1,000 embeddings 1 credit. The numbers in each plan are alternatives, not extras — 1,000 credits is 100 AI conversations or 1,000 button conversations or 10 voice conversations, in any combination. When the pool runs out, extra credits are billed at your plan's credit price.
Frequently asked questions
How the WhatsApp intake flow works for appliance repair and what to expect when you start.
What starts the workflow: missed calls or WhatsApp messages?
Both. The flow starts after a missed call or a new WhatsApp message from an unknown number – the assistant replies on your behalf while you're finishing a repair.
What if the number already exists in CRM?
The bot does not start a new intake flow for known contacts. Existing clients are handled manually – no duplicate messages, no confusion for repeat appliance repair customers.
Can the bot collect appliance photos and model numbers?
Yes. It asks for appliance type, model, issue description, and optional photo via WhatsApp. You get everything needed to prepare parts and diagnose before the visit.
How does it handle appliances you don't service or out-of-area requests?
It politely stops or routes the request for manual review, so you avoid bad bookings and keep communication clear.
What happens if the client stops replying?
The bot sends a reminder, then closes the flow if there is still no response. This keeps your pipeline clean and actionable.
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