Business hours, policy, how to reset – the same FAQ. Agents repeat answers. Time drains. Quality slips when volume spikes.
Customer Service Ai
Customers wait hours for a reply. They churn or escalate. You add headcount but queues still grow.
Every agent hands off differently. Context gets lost. You pick up a ticket and start from scratch.
Email, chat, WhatsApp – requests land everywhere. No single view. Context fragments across tools.
AI Customer Support
AI Customer Support answers common questions from your knowledge base. It deflects FAQ and creates tickets when needed. Escalates with full conversation history. You get stable quality without hiring early.
Ai Chatbot For Customer Service
The AI chatbot for customer service works on your website, WhatsApp, and email. One knowledge base, consistent answers everywhere. Complex cases hand off to you with context intact.
Connect your docs, FAQ, or help center. The AI knowledge base powers answers. No guesswork, no manual updates per channel.
The customer support chatbot answers on your site, chat, and WhatsApp. Same tone, same quality. One place to train.
Helpdesk Ai
Helpdesk AI creates tickets when needed. You decide what stays human-led.
Ai Ticketing System
The AI ticketing system passes full context when escalating. No starting from scratch.
WhatsApp Chatbot
The WhatsApp chatbot works on your business number. Same knowledge base, same escalation. One place to manage.
WhatsApp Bot
The WhatsApp bot handles customer service on your business number. Same knowledge base, same escalation rules.
How fast the first reply goes out. Track seconds and minutes across channels.
Share of requests the AI resolves without human handoff. Track how often it closes.
What still fails and why. Improve knowledge base and escalation every week.
Full conversation history when you pick up. No starting from scratch.
Free your day from repetitive customer routine.
For solo teams launching live chat and basic automation
One pool. Spend it on any mix of:
- 100 AI text conversations
- or 1,000 button bot conversations
- or 10 voice conversations
Extra credits — $0.026 each
- ✓Single user
- ✓Live chat and lead system
- ✓Basic analytics
- ✓Multilingual support
To scale support and improve customer satisfaction
One pool. Spend it on any mix of:
- 300 AI text conversations
- or 3,000 button bot conversations
- or 30 voice conversations
Extra credits — $0.025 each
All from Starter, plus:
- ✓Up to 3 users
- ✓Advanced analytics
- ✓Permissions
- ✓Auto-reply
- ✓Automatic chat assignment
Higher limits, additional integrations and advanced options
One pool. Spend it on any mix of:
- 1,000 AI text conversations
- or 10,000 button bot conversations
- or 100 voice conversations
Extra credits — $0.021 each · custom volume available
All from Growth, plus:
- ✓From 10,000 conversations
- ✓Dedicated success manager
- ✓Custom scenario count for visitors
- ✓Custom branding
- ✓Multiple projects
- ✓Departments
Managed service with implementation and continuous AI support
One pool. Spend it on any mix of:
- 10,000 AI text conversations
- or 100,000 button bot conversations
- or 1,000 voice conversations
Extra credits — $0.020 each · custom volume available
All from Plus, plus:
- ✓From 100,000 conversations
- ✓AI agent as managed service
- ✓50% resolution commitment via AI
- ✓Billing by resolution
- ✓Premium support
- ✓Analysis and monitoring
Every plan gives you one monthly pool of credits, and each bot reply draws from that same pool: an AI text conversation costs 10 credits, a button bot conversation 1 credit, a voice conversation 100 credits, and 1,000 embeddings 1 credit. The numbers in each plan are alternatives, not extras — 1,000 credits is 100 AI conversations or 1,000 button conversations or 10 voice conversations, in any combination. When the pool runs out, extra credits are billed at your plan's credit price.
About knowledge updates, quality review cadence, and stack compatibility.
How often should I update the knowledge base?
You connect your docs or help center. Updates sync when content changes. Review weekly or when new unresolved topics appear.
How does quality review work?
You set the cadence. Review sample conversations weekly. Flag wrong answers and add them to the knowledge base – the AI improves over time.
Does it integrate with my stack?
Yes. Connect your helpdesk, CRM, or ticketing system. The AI creates tickets and passes context. Escalation rules stay in your control.
How fast can you launch?
Setup from 10 minutes. Connect your knowledge base, add the widget, define escalation rules. 30-day free trial, no credit card.
Set up in 10 minutes · 30-day free trial · No credit card
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