Phone rings mid-job
You're cleaning, driving, or between sites. The phone rings. You can't answer. By the time you're free, they've booked someone else.
Cleaning Service Answering Service
Why cleaning services lose leads while they're busy
"Can I get a quote?" – no answer
They call for scope and pricing. No one picks up. They leave a voicemail – or they don't. Next time they just search for another cleaner.
Scope not captured – wrong estimate
Square footage, frequency, special requests – missed or scribbled on a napkin. One lost detail and the quote is off. They go elsewhere.
Reschedule requests pile up
Client needs to reschedule. They call, no answer. They text, no reply. By the time you respond, they've already canceled.
What a typical week looks like
Busy Thursday. Four missed calls. By the time you finish the job, the assistant has replied to all four. It collected scope for two quotes, confirmed a reschedule, and shared pricing for a recurring client. Two are booked. One asked about move-in cleaning and got a clear intake.
A client texts to reschedule. The assistant confirms the new slot and passes the details to you. You didn't have to chase. Another prospect called for a one-time deep clean. The assistant gathered square footage, rooms, and special requests. You get a clean intake before the quote.
Whether you do house, office, or both – every missed call gets a WhatsApp reply. Scope intake, scheduling, reschedules – without you stepping away from the job. Every lead gets a timely reply so they don't go elsewhere.
How it works for your cleaning business
Missed call or new WhatsApp message
The assistant replies quickly – while you're on a job or between sites. Caller gets an answer, not a busy signal.
Scope intake and scheduling
Square footage, rooms, frequency, special requests – the assistant collects from the prospect. It can also confirm reschedules and new bookings from your availability.
Quote requests and pricing
The assistant shares your pricing structure or collects details so you can send a quote. No more lost leads because no one answered.
Full conversation context handed to you
Contact, what they asked, and what was shared – waiting when you're free. No guessing what the call was about.
Keep clients coming back – on schedule
One job is only the start. The revenue is in clients who book recurring cleanings and stick around.
Scope intake
Collect square footage, rooms, frequency – so you get accurate quotes without back-and-forth.
Reschedule handling
Client needs to move? The assistant confirms the new slot and passes the details to you – no manual chase.
Returning client flow
Known clients skip the basics – straight to the question they have, no repeat intake.
More recurring bookings
One-off jobs turn into repeat clients – more regular bookings, less scramble between new leads.
Metrics that matter for a cleaning service
Track whether calls are answered, quotes are sent, and clients come back.
Time to first reply
How fast a new call or message gets a response. Callers expect an answer – silence means they go elsewhere.
Quote-to-booking rate
Share of quote requests that turn into bookings. Track whether fast replies turn more quotes into jobs.
Recurring client rate
Share of one-time clients who book again within a set period. Shows whether follow-up turns jobs into regulars.
Calls answered
Share of missed calls that get a WhatsApp follow-up and a reply. Most are prospects or clients – unanswered means a lost lead.
Pricing Plans
Free your day from repetitive customer routine.
STARTER
Starter
For independent entrepreneurs starting with live chat and basic automation
$26
/mo
100 AI conversations included. Each additional - $0.09
1,000 Flow visitors included. Each additional - $0.01
- ✓One user
- ✓Live chat & ticketing
- ✓Basic analytics
- ✓Multi-language support
MOST POPULAR
Business
For growing teams that need faster responses and less manual work every day
$73
/mo
250 AI Agent conversations included. Each additional - $0.07
2,500 Flows visitors included. Each additional - $0.01
All that's in Starter, and in addition:
- ✓Up to 3 users
- ✓Advanced analytics
- ✓Permissions
- ✓Automatic answering
- ✓Automatic chat assignment
ADVANCED
Plus
For businesses handling high conversation volume across multiple channels and teams
From $630
/mo
Custom AI Agent conversations
All that's in Business, and in addition:
- ✓Starting from 10,000 conversations
- ✓Dedicated Success Manager
- ✓Custom number of Flows scenarios
- ✓Custom branding
- ✓Multiple projects
- ✓Departments
ENTERPRISE
Premium
Managed service, implementation and ongoing support from our AI agent
From $2,192
/mo
Custom AI Agent conversations
All that's in Plus, and in addition:
- ✓Starting from 100,000 conversations
- ✓AI Agent as a managed service
- ✓Weekly optimization to improve resolution rates
- ✓Billing by resolution
- ✓Premium support
- ✓Analysis and monitoring
Frequently asked questions
About scope intake, scheduling, and quotes.
Can it collect scope for quotes?
Yes. Square footage, rooms, frequency, special requests – the assistant collects from the prospect and passes it to you. You get a clean intake before sending the quote.
Can it handle reschedule requests?
Yes. You define your availability and slots. The assistant confirms the new time with the client and passes the details to you.
Can it share pricing?
Yes. You can add your pricing structure to the knowledge base – per room, per square foot, or per service. The assistant shares when callers ask.
Can it handle both house and office cleaning?
Yes. You define your services – house, office, move-in, deep clean, etc. The assistant answers from your content and collects the right details for each type.
What if the caller stops replying mid-conversation?
The assistant sends a follow-up, then closes the flow if there's still no reply. You can see the conversation and decide whether to reach out manually.
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