Missed calls while with a client
You're mid-session. The phone rings. You can't pick up. The client texts another therapist. The booking is gone before you finish.
Massage Answering Service
Why massage therapists lose bookings and waste slots
Health notes buried in texts
Modality, duration, preferred therapist, date and time – collected manually for every inquiry. Miss one detail and the slot gets booked wrong, or you're asking the same questions again on the day.
After-hours requests go unanswered
A client wants a Saturday slot at 10pm. You see it Monday morning. They already booked another therapist. That's a full week of lost momentum.
Said yes over text – then ghosted
Client agreed to the slot, no reminder went out, no confirmation was sent. They forgot. You have an empty table and no time to fill it.
Massage Appointment Booking
What changes when you use it
A missed call or new WhatsApp message triggers an automatic reply on your behalf. The assistant greets the client, asks for modality (Swedish, deep tissue, etc.), duration, health notes, and preferred therapist, checks your availability, and offers available slots.
By the time you look at your phone, you have the modality, duration, intake notes, chosen slot, and contact details. Confirmation is sent automatically. A reminder goes out before the session – fewer no-shows, fewer empty tables.
Whether you work solo or run a spa, every new request goes from unknown contact to a ready-to-confirm session – intake collected, slot offered – before you need to step in. Even after hours.
Massage Client Intake
How it works for your massage practice
Missed call or new WhatsApp message
The assistant detects the trigger and replies on your behalf within seconds. New contact gets an immediate message – not silence.
Collect modality and intake
Modality, duration, health notes, preferred therapist, date and time – the assistant gathers it and offers available slots. Clean intake every time.
Session confirmation and reminder
Client picks a slot. Confirmation is sent automatically. A reminder goes out before the session to cut no-shows.
Booking record handed to you
You get a complete booking record: contact, modality, duration, preferred therapist, slot, and confirmation status. Unusual requests are flagged for your review.
Metrics and quality control
Missed call reply time
How fast a new contact gets a first reply after a missed call or WhatsApp message.
Intake completeness
Share of booking requests arriving with modality, duration, preferred therapist, and chosen slot attached.
New contact to confirmed session
How many unknown numbers convert to a confirmed, slotted session without manual follow-up.
No-show rate
Share of confirmed sessions that show up – track how reminders and confirmations affect no-shows.
Pricing Plans
Free your day from repetitive customer routine.
STARTER
Starter
For independent entrepreneurs starting with live chat and basic automation
$26
/mo
100 AI conversations included. Each additional - $0.09
1,000 Flow visitors included. Each additional - $0.01
- ✓One user
- ✓Live chat & ticketing
- ✓Basic analytics
- ✓Multi-language support
MOST POPULAR
Business
For growing teams that need faster responses and less manual work every day
$73
/mo
250 AI Agent conversations included. Each additional - $0.07
2,500 Flows visitors included. Each additional - $0.01
All that's in Starter, and in addition:
- ✓Up to 3 users
- ✓Advanced analytics
- ✓Permissions
- ✓Automatic answering
- ✓Automatic chat assignment
ADVANCED
Plus
For businesses handling high conversation volume across multiple channels and teams
From $630
/mo
Custom AI Agent conversations
All that's in Business, and in addition:
- ✓Starting from 10,000 conversations
- ✓Dedicated Success Manager
- ✓Custom number of Flows scenarios
- ✓Custom branding
- ✓Multiple projects
- ✓Departments
ENTERPRISE
Premium
Managed service, implementation and ongoing support from our AI agent
From $2,192
/mo
Custom AI Agent conversations
All that's in Plus, and in addition:
- ✓Starting from 100,000 conversations
- ✓AI Agent as a managed service
- ✓Weekly optimization to improve resolution rates
- ✓Billing by resolution
- ✓Premium support
- ✓Analysis and monitoring
Frequently asked questions
Common questions about the booking flow, intake, reminders, and how no-shows are handled.
What starts the workflow: missed calls or WhatsApp messages?
Both. The flow starts after a missed call or a new WhatsApp message from an unknown number – the assistant replies while you're with a client.
Can clients choose modality and duration?
Yes. It asks for modality (Swedish, deep tissue, sports, etc.), duration, and preferred therapist, then offers available slots based on your calendar.
How does it reduce no-shows?
Automatic confirmation locks the slot. A reminder goes out before the session. Clients who don't confirm or reply can be flagged – fewer empty tables.
What happens if the client stops replying?
The bot sends a reminder, then closes the flow if there is still no response. The slot stays available for other bookings.
Need the right first workflow for your massage practice?
Set up in 10 minutes · 30-day free trial · No credit card
Start Nowor explore