Phone rings mid-treatment
You're spraying, baiting, or inspecting. The phone rings. You can't answer. By the time you're free, they've already called someone else.
Pest Control Answering Service
Why pest control companies lose jobs between visits
Arrive on-site with missing details
Pest type, property type, pets, access – collected manually each time. Show up without knowing there's a dog loose or the gate is locked, and the visit falls apart.
Said yes over text – then no-show
Customer agreed on a date. No reminder, no locked slot. They forgot. You drive out for nothing and the morning is wasted.
One-time job, no recurring contract
Treatment done, invoice paid. No follow-up goes out, no quarterly plan is offered. They call a competitor next season. A recurring contract was there – no one asked for it.
What a typical week looks like
You're on a roach job. Three missed calls come in. By the time you finish, the assistant has replied to all three, collected pest type, address, property type, and pets for each. One is out of your service area – politely declined. Two are qualified and waiting for your available slots.
The stronger lead picks a Thursday slot. Confirmation goes out automatically. A reminder fires the day before. You show up with a full job sheet: pest type, location, access notes, and pets on-site. No questions at the door before you can start.
Whether you do general pest, termites, or both, every new inquiry goes from unknown contact to confirmed visit – or filtered out – without you stepping away from the job. And past clients get a timely nudge for follow-up treatments or recurring service.
Pest Control Virtual Receptionist
How it works for your pest control business
Missed call or new WhatsApp message
The assistant replies on your behalf within seconds – while you're mid-treatment or between jobs. New contact gets a response, not silence.
Collect intake: pest type, location, access
Pest type, address, property type, pets, access instructions – collected and matched to your service area. Clean intake, no gaps.
Visit confirmed, reminder sent
Customer picks a date. Confirmation goes out automatically. A reminder fires before the visit – fewer no-shows, fewer wasted drives.
Full job sheet handed to you
Contact, pest type, address, access notes, and slot – waiting when you open your phone. Urgent or unusual requests flagged for manual review.
Keep past clients coming back – recurring treatments, follow-ups
New inspections are only half the picture. The other half is the client who had treatment done but never booked a follow-up or recurring service.
Treatment follow-up reminders
Nudge about follow-up or warranty renewal after treatment – no manual chase, extra revenue.
Recurring service offers
Mention quarterly or annual plan when they rebook – the right offer at the right moment.
Returning client flow
Known clients skip full intake – straight to scheduling, no duplicate questions.
More recurring clients
One-off jobs turn into scheduled regulars – more visits booked ahead, less chasing new leads each time.
Metrics that matter for a pest control business
Track whether visits are filling, clients are returning, and revenue per client is growing.
Time to first reply
How fast a new inquiry gets a first response. Customers expect a quick reply – slow means they call someone else.
Job completeness
Share of new visits arriving with pest type, address, access, and pets attached. Fewer surprises on arrival.
Recurring conversion
Share of one-time clients who move to recurring service. Shows whether follow-up is turning single visits into committed clients.
No-access rate
Share of confirmed visits where the tech arrived but couldn't get in – customer not home, gate locked, pets not secured. Track whether reminders and prep questions bring this down.
Pricing Plans
Free your day from repetitive customer routine.
Starter
For solo teams launching live chat and basic automation
$26
/mo
1,000 credits / month
One pool. Spend it on any mix of:
- 100 AI text conversations
- or 1,000 button bot conversations
- or 10 voice conversations
Extra credits — $0.026 each
- ✓Single user
- ✓Live chat and lead system
- ✓Basic analytics
- ✓Multilingual support
MOST POPULAR
Growth
To scale support and improve customer satisfaction
$75
/mo
3,000 credits / month
One pool. Spend it on any mix of:
- 300 AI text conversations
- or 3,000 button bot conversations
- or 30 voice conversations
Extra credits — $0.025 each
All from Starter, plus:
- ✓Up to 3 users
- ✓Advanced analytics
- ✓Permissions
- ✓Auto-reply
- ✓Automatic chat assignment
Plus
Higher limits, additional integrations and advanced options
From $630
/mo
From 10,000 credits / month
One pool. Spend it on any mix of:
- 1,000 AI text conversations
- or 10,000 button bot conversations
- or 100 voice conversations
Extra credits — $0.021 each · custom volume available
All from Growth, plus:
- ✓From 10,000 conversations
- ✓Dedicated success manager
- ✓Custom scenario count for visitors
- ✓Custom branding
- ✓Multiple projects
- ✓Departments
Premium
Managed service with implementation and continuous AI support
From $2,200
/mo
From 100,000 credits / month
One pool. Spend it on any mix of:
- 10,000 AI text conversations
- or 100,000 button bot conversations
- or 1,000 voice conversations
Extra credits — $0.020 each · custom volume available
All from Plus, plus:
- ✓From 100,000 conversations
- ✓AI agent as managed service
- ✓50% resolution commitment via AI
- ✓Billing by resolution
- ✓Premium support
- ✓Analysis and monitoring
How credits work
Every plan gives you one monthly pool of credits, and each bot reply draws from that same pool: an AI text conversation costs 10 credits, a button bot conversation 1 credit, a voice conversation 100 credits, and 1,000 embeddings 1 credit. The numbers in each plan are alternatives, not extras — 1,000 credits is 100 AI conversations or 1,000 button conversations or 10 voice conversations, in any combination. When the pool runs out, extra credits are billed at your plan's credit price.
Frequently asked questions
About intake, inspection booking, and follow-up for recurring treatments.
What pest types can it handle – ants, roaches, termites, rodents?
You define the pest types you offer – general pest, termites, rodents, bed bugs, etc. The assistant collects the right intake from the customer and matches it to your services.
Can it ask about pets and access instructions?
Yes. It asks for pest type, address, property type, pets, and access instructions. You get a complete job sheet before the visit.
How does treatment follow-up work?
When a treatment is completed and a set number of days pass, the assistant sends a short message about follow-up or recurring service. You set the timing and wording.
Can it filter by service area?
Yes. You define your service zones. The assistant checks the address and politely declines out-of-area requests before you spend time on them.
What if the customer stops replying mid-intake?
The assistant sends a follow-up, then closes the flow if there's still no reply. The slot stays open. You can see the incomplete intake and decide whether to reach out manually.
Ready to stop losing jobs between visits?
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