Missed calls while grooming
You're mid-groom, hands busy with the dog. The phone rings – you can't pick up. The owner texts another groomer. The booking is gone before you finish.
Why pet groomers lose bookings and waste slots
Breed and coat details lost in the thread
Breed, coat type, add-ons (nail trim, teeth brushing), matting – you collect it manually for every inquiry. One mix-up and you block a 30-min slot for a heavily matted dog that needs 2 hours.
After-hours requests go unanswered
An owner wants a Saturday slot at 9pm. You see it Monday morning. They already booked another groomer. That's a full week of lost momentum.
Said yes over text – then no-show
Owner agreed to the slot. No reminder went out, no confirmation was sent. They forgot. You have an empty grooming table and no time to fill it.
What changes when you use it
A missed call or new WhatsApp message triggers an automatic reply on your behalf. The assistant greets the owner. It asks for breed, coat type, add-ons (nail trim, teeth brushing, etc.), matting concerns, and preferred date. It checks your availability and offers slots.
By the time you look at your phone, you have the breed, add-ons, chosen slot, and contact details. Confirmation is sent automatically. A reminder goes out before the appointment – fewer no-shows, fewer empty tables.
Whether you work solo or run a salon, every new request goes from unknown contact to a ready-to-confirm appointment – intake collected, slot offered – before you need to step in. Even after hours.
How it works for your pet grooming business
Missed call or new WhatsApp message
The assistant detects the trigger and replies on your behalf within seconds. New contact gets an immediate message – not silence.
Collect breed and add-ons
Breed, coat type, add-ons, matting – the assistant gathers it and offers slots. Clean intake every time.
Appointment confirmation and reminder
Owner picks a slot. Confirmation is sent automatically. A reminder goes out before the appointment to cut no-shows.
Booking record handed to you
You get a complete booking record: contact details, breed, add-ons, slot, and confirmation status. Heavily matted or special-needs dogs are flagged for your review.
Metrics and quality control
Missed call reply time
How fast a new contact gets a first reply after a missed call or WhatsApp message.
Intake completeness
Share of requests arriving with breed, add-ons, and chosen slot attached.
New contact to confirmed appointment
How many unknown numbers convert to a confirmed, slotted appointment without manual follow-up.
No-show rate
Share of confirmed appointments that result in no-shows. Track how reminders and confirmations reduce this rate.
Pricing Plans
Free your day from repetitive customer routine.
Starter
For solo teams launching live chat and basic automation
$26
/mo
1,000 credits / month
One pool. Spend it on any mix of:
- 100 AI text conversations
- or 1,000 button bot conversations
- or 10 voice conversations
Extra credits — $0.026 each
- ✓Single user
- ✓Live chat and lead system
- ✓Basic analytics
- ✓Multilingual support
MOST POPULAR
Growth
To scale support and improve customer satisfaction
$75
/mo
3,000 credits / month
One pool. Spend it on any mix of:
- 300 AI text conversations
- or 3,000 button bot conversations
- or 30 voice conversations
Extra credits — $0.025 each
All from Starter, plus:
- ✓Up to 3 users
- ✓Advanced analytics
- ✓Permissions
- ✓Auto-reply
- ✓Automatic chat assignment
Plus
Higher limits, additional integrations and advanced options
From $630
/mo
From 10,000 credits / month
One pool. Spend it on any mix of:
- 1,000 AI text conversations
- or 10,000 button bot conversations
- or 100 voice conversations
Extra credits — $0.021 each · custom volume available
All from Growth, plus:
- ✓From 10,000 conversations
- ✓Dedicated success manager
- ✓Custom scenario count for visitors
- ✓Custom branding
- ✓Multiple projects
- ✓Departments
Premium
Managed service with implementation and continuous AI support
From $2,200
/mo
From 100,000 credits / month
One pool. Spend it on any mix of:
- 10,000 AI text conversations
- or 100,000 button bot conversations
- or 1,000 voice conversations
Extra credits — $0.020 each · custom volume available
All from Plus, plus:
- ✓From 100,000 conversations
- ✓AI agent as managed service
- ✓50% resolution commitment via AI
- ✓Billing by resolution
- ✓Premium support
- ✓Analysis and monitoring
How credits work
Every plan gives you one monthly pool of credits, and each bot reply draws from that same pool: an AI text conversation costs 10 credits, a button bot conversation 1 credit, a voice conversation 100 credits, and 1,000 embeddings 1 credit. The numbers in each plan are alternatives, not extras — 1,000 credits is 100 AI conversations or 1,000 button conversations or 10 voice conversations, in any combination. When the pool runs out, extra credits are billed at your plan's credit price.
Frequently asked questions
Common questions about the booking flow, breed intake, add-ons, and how no-shows are handled.
What starts the workflow: missed calls or WhatsApp messages?
Both. The flow starts after a missed call or a new WhatsApp message from an unknown number – the assistant replies while you're grooming.
Can it handle breed, coat type, and add-ons?
Yes. It asks for breed, coat type, add-ons (nail trim, teeth brushing, etc.), matting concerns, and preferred date, then offers slots based on your schedule.
How does it reduce no-shows?
Automatic confirmation locks the slot. A reminder goes out before the appointment. Owners who don't confirm or reply can be flagged – fewer empty tables.
What happens if the owner stops replying?
The bot sends a reminder, then closes the flow if there is still no response. The slot stays available for other bookings.
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