Dental Answering Service

Patients reach out after hours or between appointments. Reply to every request fast, capture reason for visit and preferred date, confirm slots, and cut no-shows.

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Dental clinic assistant illustration

Dental Virtual Receptionist

Why dental clinics lose bookings and waste chairs
Missed calls while with a patient

You're mid-procedure. The phone rings – you can't pick up. The patient texts another clinic. The booking is gone before you finish.

Reason for visit lost in the thread

Cleaning, filling, emergency, preferred date – you collect it manually for every inquiry. One mix-up and you block a 30-min slot for a root canal that needs an hour, or miss that it's an emergency.

After-hours requests go unanswered

A patient wants a Saturday slot at 9pm. You see it Monday morning. They already booked another clinic. That's a full week of lost momentum.

Said yes over text – then no-show

Patient agreed to the slot. No reminder went out, no confirmation was sent. They forgot. You have an empty chair and no time to fill it.

What changes when you use it

A missed call or new WhatsApp message triggers an automatic reply on your behalf. The assistant greets the patient and asks for reason for visit (cleaning, filling, emergency), preferred date, and insurance info if needed. It checks your availability and offers slots.

By the time you look at your phone, you have the reason for visit, preferred date, chosen slot, and contact details. Confirmation is sent automatically. A reminder goes out before the appointment – fewer no-shows, fewer empty chairs. Recall reminders for checkups can be sent the same way.

Whether you run a solo practice or a multi-chair clinic, every new request goes from unknown contact to a ready-to-confirm appointment – intake collected, slot offered – before you need to step in. Even after hours.

Dental Appointment Booking

How it works for your dental clinic
Missed call or new WhatsApp message

The assistant detects the trigger and replies on your behalf within seconds. New contact gets an immediate message – not silence.

Collect reason for visit and preferred date

Reason for visit, preferred date, insurance – the assistant gathers it and offers available slots. Clean intake every time.

Appointment confirmation and reminder

Patient picks a slot. Confirmation is sent automatically. A reminder goes out before the appointment to cut no-shows.

Booking record handed to you

You get a complete booking record: contact details, reason for visit, preferred date, slot, and confirmation status. Emergency requests are flagged for your review.

Dental Clinic Receptionist

Metrics and quality control
Missed call reply time

How fast a new contact gets a first reply after a missed call or WhatsApp message.

Intake completeness

Share of requests arriving with reason for visit, preferred date, and chosen slot attached.

New contact to confirmed appointment

How many unknown numbers convert to a confirmed, slotted appointment without manual follow-up.

No-show rate

Share of confirmed appointments that show up – track how reminders and confirmations affect no-shows.

Pricing Plans

Free your day from repetitive customer routine.

Starter

For solo teams launching live chat and basic automation

$26 /mo
1,000 credits / month

One pool. Spend it on any mix of:

  • 100 AI text conversations
  • or 1,000 button bot conversations
  • or 10 voice conversations

Extra credits — $0.026 each

  • Single user
  • Live chat and lead system
  • Basic analytics
  • Multilingual support
Free 30-day trial
MOST POPULAR
Growth

To scale support and improve customer satisfaction

$75 /mo
3,000 credits / month

One pool. Spend it on any mix of:

  • 300 AI text conversations
  • or 3,000 button bot conversations
  • or 30 voice conversations

Extra credits — $0.025 each

All from Starter, plus:

  • Up to 3 users
  • Advanced analytics
  • Permissions
  • Auto-reply
  • Automatic chat assignment
Free 30-day trial
Plus

Higher limits, additional integrations and advanced options

From $630 /mo
From 10,000 credits / month

One pool. Spend it on any mix of:

  • 1,000 AI text conversations
  • or 10,000 button bot conversations
  • or 100 voice conversations

Extra credits — $0.021 each · custom volume available

All from Growth, plus:

  • From 10,000 conversations
  • Dedicated success manager
  • Custom scenario count for visitors
  • Custom branding
  • Multiple projects
  • Departments
Contact sales
Premium

Managed service with implementation and continuous AI support

From $2,200 /mo
From 100,000 credits / month

One pool. Spend it on any mix of:

  • 10,000 AI text conversations
  • or 100,000 button bot conversations
  • or 1,000 voice conversations

Extra credits — $0.020 each · custom volume available

All from Plus, plus:

  • From 100,000 conversations
  • AI agent as managed service
  • 50% resolution commitment via AI
  • Billing by resolution
  • Premium support
  • Analysis and monitoring
Contact sales
How credits work

Every plan gives you one monthly pool of credits, and each bot reply draws from that same pool: an AI text conversation costs 10 credits, a button bot conversation 1 credit, a voice conversation 100 credits, and 1,000 embeddings 1 credit. The numbers in each plan are alternatives, not extras — 1,000 credits is 100 AI conversations or 1,000 button conversations or 10 voice conversations, in any combination. When the pool runs out, extra credits are billed at your plan's credit price.

Frequently asked questions

Common questions about the booking flow, reason for visit, recall reminders, and how no-shows are handled.

What starts the workflow: missed calls or WhatsApp messages?

Both. The flow starts after a missed call or a new WhatsApp message from an unknown number – the assistant replies while you're with a patient.

Can it handle cleaning, filling, and emergency visits?

Yes. It asks for reason for visit (cleaning, filling, emergency), preferred date, and insurance info if needed, then offers available slots based on your schedule.

How does it reduce no-shows?

Automatic confirmation locks the slot. A reminder goes out before the appointment. Patients who don't confirm or reply can be flagged – fewer empty chairs.

Can it send recall reminders for checkups?

Yes. Recall reminders for routine checkups can be sent on schedule. The assistant captures responses for booking.

Need the right first workflow for your dental clinic?

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